Azure DevOps - Create a work item from incoming email

[ForumBot]

I'm in the process of setting up an in-house Azure DevOps environment. But I'm stuck at a point where I need to set up an email integration.

Question: is it possible within Azure DevOps to create a work item (in general/specific to a project) upon receiving an email?

*Trigger*: Users report issues via a generic email address (like support email)

*Manage*: Azure DevOps to capture this email (monitor inbox of this generic email address)

*Output*: A new work item is created with the contents/subject from the captured email.

Note: Issues could either be a bug, minor usability or other supports

- I did look into MS Power Automate using flow. But not ideal in my
case

- Searched market place for a possible plugin. But couldn't find one
which does this

Thanks in advance for any help or direction.

[ForumBot]

Thanks you for all fellow contributors who suggested alternative approach. Unfortunately, these suggestions doesn't solve my concern at its level and hence I raised a feature request in [Azure DevOps Server](https://developercommunity.visualstudio.com/spaces/22/tfs.html?type=idea) forum. You may find the request [here](https://developercommunity.visualstudio.com/idea/964222/create-a-work-item-from-incoming-email.html) and please vote it if you think it is relevant to you.