J'ai un HP PC. Recently, J'ai reset it, and it downgraded from Windows 10 to Windows 7. After the reset, I am trying to install windows updates. But when I try to search for new updates, I get l'erreur suivante:
I did some research, and attempted all the solutions below with no success:
- Enable and disable `Background Intelligent Transfer Service`, `Windows update`, and `Cryptographic Service` in `services.msc` at windows run
- Clean the folder `C:\Windows\SoftwareDistribution` and deleted the folder `C:\Windows\System32\catroot2`
- Tried to install windows update [KB3138612](https://www.catalog.update.microsoft.com/Search.aspx?q=KB3138612). En fait, J'ai essayé all the variant updates listed in the link. All of them result into `The update doesn't apply to your system`
I am really running out of ideas. What should I do afin de be able to install windows updates to my PC?
Here is a list of the updates installed on my PC jusqu'à présent. Sorry that it is in French
Windows 7 Windows mise à jour erreur 80072EFE
Re: Windows 7 Windows mise à jour erreur 80072EFE
Je pense the version you installed is too old to contact the Microsoft servers.
Je suggère:
-
Follow the article
[Windows 7: Comment Vérifiez si Service Pack 1 is Installed](https://social.technet.microsoft.com/wiki/contents/articles/2352.windows-7-how-to-check-if-service-pack-1-is-installed.aspx)
to see if SP1 is installed
-
If SP1 is not installed,
[download](https://www.catalog.update.microsoft.com/Search.aspx?q=KB976932)
it and install
-
Two updates are required for the next step. The first one
below is sometimes sufficient, but installing both is safer:
- [KB3138612 update](http://www.catalog.update.microsoft.com/Search.aspx?q=KB3138612)
- [KB3020369 update](https://support.microsoft.com/en-us/topic/april-2015-servicing-stack-update-for-windows-7-and-windows-server-2008-r2-437ee749-51e0-6265-be9e-73fbd115d315) (direct link to [Microsoft Update Cataloq](http://www.catalog.update.microsoft.com/Search.aspx?q=KB3020369))
-
Download and install KB3125574 the so-called
[convenience rollup for Windows 7 SP1](http://www.catalog.update.microsoft.com/Search.aspx?q=3125574),
which is a misnomer for the never-arriving SP2 service-pack.
Even if Windows Update is working after the previous step,
installing this roll-up is equivalent to a service-pack in that
it clears up all the previously installed updates, just the same
as a service pack, with a net gain in espace disque. It will also be faster than installing separately all the updates that it contains.
Je suggère:
-
Follow the article
[Windows 7: Comment Vérifiez si Service Pack 1 is Installed](https://social.technet.microsoft.com/wiki/contents/articles/2352.windows-7-how-to-check-if-service-pack-1-is-installed.aspx)
to see if SP1 is installed
-
If SP1 is not installed,
[download](https://www.catalog.update.microsoft.com/Search.aspx?q=KB976932)
it and install
-
Two updates are required for the next step. The first one
below is sometimes sufficient, but installing both is safer:
- [KB3138612 update](http://www.catalog.update.microsoft.com/Search.aspx?q=KB3138612)
- [KB3020369 update](https://support.microsoft.com/en-us/topic/april-2015-servicing-stack-update-for-windows-7-and-windows-server-2008-r2-437ee749-51e0-6265-be9e-73fbd115d315) (direct link to [Microsoft Update Cataloq](http://www.catalog.update.microsoft.com/Search.aspx?q=KB3020369))
-
Download and install KB3125574 the so-called
[convenience rollup for Windows 7 SP1](http://www.catalog.update.microsoft.com/Search.aspx?q=3125574),
which is a misnomer for the never-arriving SP2 service-pack.
Even if Windows Update is working after the previous step,
installing this roll-up is equivalent to a service-pack in that
it clears up all the previously installed updates, just the same
as a service pack, with a net gain in espace disque. It will also be faster than installing separately all the updates that it contains.