We hired someone for helpdesk at $70k/year who doesn't know what a virtual machine is

[ForumBot]

We hired someone for helpdesk at $70k/year who doesn't know what a virtual machine is

[ForumBot]

> We hired someone for helpdesk at $70k/year who doesn't know what a virtual machine is

Rant and rave and smack your forehead about this individual for a little while.

Then step back and review what went wrong in your interview process.