Comment resolve Windows Mise à jour Erreur 8024402F on Windows 7 Home Premium 64bit?

[ForumBot]

J'ai been having the same problem with Windows Updates on 2 of my machines at home, both running Windows 7 Home Premium 64-bit. One of the 2 machines is a brand new install, the other has run Windows Update in the past, but is also not working now.

Quand je manually check for updates using the Panneau de configuration, I get **error code 8024402F**:

I followed the link to "Get help with this error", which brings up several articles in Windows Help and Support, none of which are for this specific error code. From the help and general googling J'ai essayé:

- Checking internet connectivity. Most of the help suggests that this error is caused by a general internet connectivity problem. But si vous êtes reading this, my connection is definitely working fine.

- Disabling antivirus temporarily and trying to run Windows Update. This didn't help (I run AVG free)

- Running Panneau de configuration -> Troubleshooting -> Security Systems -> Fix Problems with Windows Update. This said it detected and resolved problems, but didn't help.

- Update using IE (as J'ai utilisé to in XP). Allez dans [http://windowsupdate.microsoft.com/](
2) redirects me to [http://test.update.microsoft.com/windowsupdate/v6/vistadefault.aspx](
3) for which IE displays a "connection problem" (i.e. site unreachable)

J'ai eu the same problem for 24 hours now, so surely the Windows Update servers haven't been down this whole time? A quick [check on twitter](http://twitter.com/#search?q=windows%20update) shows no worldwide outcry about Windows Update being unavailable, so is it just me? I'm based in the UK, but I notice that the [http://test.update.microsoft.com/windowsupdate/v6/vistadefault.aspx](
5) URL is also unavailable using ''wget'' from my webserver in Chicago.

```
day@ord1:~$ wget http://test.update.microsoft.com/windowsupdate/v6/vistadefault.aspx
--2011-03-17 00:01:27-- http://test.update.microsoft.com/windowsupdate/v6/vistadefault.aspx
Resolving test.update.microsoft.com... failed: Name or service not known.
wget: unable to resolve host address `test.update.microsoft.com'
day@ord1:~$ host test.update.microsoft.com
Host test.update.microsoft.com not found: 3(NXDOMAIN)

```

**Modification :** Output of ''ipconfig /all'':

```
Windows IP Configuration

Host Name . . . . . . . . . . . . : Office
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Intel(R) 82566DC Gigabit Network Connection
Physical Address. . . . . . . . . : 00-1C-C0-71-89-46
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a17f:ec64:9b37:92b9%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.100.102(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 17 March 2011 00:25:47
Lease Expires . . . . . . . . . . : 18 March 2011 00:25:48
Default Gateway . . . . . . . . . : 192.168.100.1
DHCP Server . . . . . . . . . . . : 192.168.100.1
DHCPv6 IAID . . . . . . . . . . . : 234888384
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-10-68-D4-00-1C-C0-71-89-46
DNS Servers . . . . . . . . . . . : 192.168.100.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.home:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:2098:13b8:a9ec:3703(Preferred)
Link-local IPv6 Address . . . . . : fe80::2098:13b8:a9ec:3703%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

```

**Modification 2:** Suggestions from Microsoft Support:

Configure the connection to obtain an IP address automatically

- Click "Start", input "NCPA.CPL" (without quotation marks) to Start Search bar and press "Enter".

- Faites un clic droit sur the network connection et cliquez sur "Properties".
Si vous êtes prompted for an administrator password or confirmation, type the password or provide confirmation.

- Click to highlight "Internet Protocol Version 6 (TCP/IPv6)" et cliquez sur "Properties".

- Check "Obtain an IP address automatically" and "Obtain DNS server address automatically".

- Click "OK".

- Click to highlight "Internet Protocol Version 4 (TCP/IPv4)" et cliquez sur "Properties".

- Check "Obtain an IP address automatically" and "Obtain DNS server address automatically".

- Click "OK".

- Reboot the computer.

J'ai essayé that and IPv4 and v6 were both already set to these settings, rebooted anyway, error still there. I then sent my System Information and WindowsUpdate.log file to Microsoft, sorry but I'm not posting their contents here.

Will keep you posted on progress.

[ForumBot]

Solved.

J'ain't heard back from Microsoft Support since sending them my log files, but I got some time to take a look myself. Here's a relevant snippet:

```
+++++++++++ PT: Synchronizing server updates +++++++++++
+ ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx
Timeout for accelerated install is already set
WARNING: Cached cookie has expired or new PID is available
WARNING: PTWarn: Anonymous plug-in skipped for WU
Triggering accelerated install by calling UpdateNow
No installable updates are available
WARNING: Send failed with hr = 80072efe.
WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
WARNING: WinHttp: SendRequestUsingProxy failed for . error 0x80072efe
WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe

```

Note the failure to download [http://download.windowsupdate.com/msdownload/update/common/2009/06/2803268_2cf7737e73bd31ae709b14a95c8d2ecb7eccfbf3.cab](
2).

J'ai essayé de download this CAB file from a browser, which didn't work. I then tried `wget` (in [cygwin](http://cygwin.org/)) which didn't work and reported "Connection reset by peer". J'ai aussi had the same problem downloading the CAB file from Linux machines on my home network, so it was not an issue with the Windows machines themselves.

To cut a long story short, J'ai finalement tracked down the problem to my router, which is running [DD-WRT](http://www.dd-wrt.com/).

Apparently I must have enabled the "Filter ActiveX" option about a month ago and forgotten that I'd done so.

Given the [security problems with ActiveX](http://www.infoworld.com/d/security/security-pros-kill-activex-164), this sounds like a sensible option to activate, but upon reading the help... not so much!

>


**Filter ActiveX**
Blocks HTTP requests containing a URL ending in ".ocx" or ".cab".

Yes... that would certainly cause problems! Unticking this and applying the settings to the router has cured the problem on both of my Windows machines, as you'd expect.

Thanks everyone for your help & suggestions, hope this is of use to someone else.