When I look up the largest files in my OneDrive folder (on the website), I find a bunch of large mp4 files with just a number for file name. I do not recall creating these files myself, even though some are created recently. The location is a long hexadecimal number with some hyphens.
When I try to delete these files a small pop-up shows that one item was not deleted; item not found. When I try to open the location, I see a long list of empty items (no text, neither in the header nor in the list, but I can select / tick the items).
What does this mean, and how can I reclaim the significant portion of my OneDrive quota which these files seem to occupy?
Impossible de supprimer fichier from OneDrive website - Item not found
Re: Impossible de supprimer fichier from OneDrive website - Item not found
It sounds like you may have encountered a syncing issue with your OneDrive files. To reclaim the space these files are taking up, you can try the following steps:
1. Clear your browser cache and cookies, then try deleting the files again.
2. If the issue persists, try accessing your OneDrive account from a different browser or device to see if you can delete the files from there.
3. If you still can't delete the files, you can try using the OneDrive desktop app to manage your files and delete the problematic ones.
Remember to always back up important files before attempting to delete anything from your OneDrive account.
1. Clear your browser cache and cookies, then try deleting the files again.
2. If the issue persists, try accessing your OneDrive account from a different browser or device to see if you can delete the files from there.
3. If you still can't delete the files, you can try using the OneDrive desktop app to manage your files and delete the problematic ones.
Remember to always back up important files before attempting to delete anything from your OneDrive account.