Because Windows 10 Support Ends in October of this year, I replaced a Window 10 User’s computer with one compatible with Windows 11 on December 15th 2024.
Ever since then, he’s had a terrible experience with his HP Scanjet Pro 3000 S3 scanner. While we can typically get it working for a session, our efforts never survive a reboot.
Scanner: HP Scanjet Pro 3000 S3
HP’s Latest Scanner Driver for Windows 11 was released on Sep 16, 2022:
-
File name: Full_Webpack-41.6.2420-SJ3000_U_Full_Webpack.exe
-
URL: https://support.hp.com/lv-en/drivers/hp-scanjet-pro-3000-s3-sheet-feed-scanner/model/10430941
Computer: Beelink SER5 Pro 5850U
Operating System: Windows 11 Pro (Version 24H2, OS build 26100.3194, installed on 12/15/2024)
Related Links:
Windows 11 not seeing Scanjet Pro 3000 s3 (USB) - HP Support Community
HP Scanjet Pro 3000 s2 and windows 11 - HP Support Community
HP Scanjet 3000 s3 and 3000 s4 - HP Support Community
Scanner issues after upgrade to Windows 11 - HP Support Community
scanner not working with HP scan software after windows 11 24h2 - HP Support Community
As you can see, this has been a known issue for quite some time, and still, HP has not released a driver update to fix this. HP is about to lose a very loyal customer, because if I have to purchase another scanner to address this issue, it won’t be an HP.
I’d like to give HP one more opportunity to resolved this. I’ll be calling them when support hours open this morning. However, I’m posting this here in hopes that someone in this community happens to know of a reliable work-around. I realize it is a long-shot that someone here has fixed this exact problem with this exact scanner, but I’ve tried everything suggested in the links above, and nothing that works survives a reboot.