Outlook 2013 not showing emails older than aprox. 6months old in any dossiers

[ForumBot]

I migrated a VP of our company to Office 365 and now he's not seeing emails in folders that there should be. The problem seems to affect all folders but only emails after about 6-12 months old.

Other "clues" I've found are:

- Emails can be seen from the Office 365 Outlook Web Access interface

- The folders in Outlook will show the proper count of emails [75]

- Outlook is pointed to an exchange server (Office 365)

I suspect it's some sort of "don't sync if older than X" type setting but I have no idea where that setting would be.

[ForumBot]

I Found the answer

- File

- account settings -> account settings

- From the "account settings" window select the email account

- Click Change

- Under Offline settings move the slider to the far right till it reads "all"

- Click Next

- Restart outlook