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Pourquoi Windows Mise à jour trying to installer an mise à jour I ne need?

ayi

J'ai un Windows 7 système that actuellement has a single mise à jour pending:

Windows Internet Explorer 9 for Windows 7 for x64-based Systems

Si je try to installez le mise à jour, Windows Mise à jour will:

Créez un restore point
Fail avec the erreur: Code 9C48 Windows Mise à jour encountered an erreur.

The event log for the event reads:

Installation Failure: Windows échoué to installez le following mise à jour avec erreur 0x80070643: Windows Internet Explorer 9 for Windows 7 for x64-based Systems.

Si vous search the web for that erreur, il y a many other people avec the exact same problème.

Sadly, Je suis unable to apply the proposed solutions to my case, parce que I just installé this système.

Il y a rien on it, except Windows 7. J'ai installé the système and ran through the mises à jour.

J'ai aussi did the exact same processus avec this machine several times over the past few days due to a long-term test we just started.

Je n'ai pas have any problèmes avec any Windows Mise à jour sur le previous installation runs and Je sais Je n'ai pas do anything different this time parce que I followed the installation procedures instructions which are to be used during the test.

How did this happen and how do I solve it?

Versions

The version of Internet Explorer 9 that is actuellement installé is: 9.0.8112.16421:

Further Investigation

So, as I toujours like to do, I ran the mise à jour again while running Process Monitor and dug up further details.

`WindowsUpdate.log`

First of all, il y a a Windows Mise à jour log fichier located at C:\Windows\WindowsUpdate.log which Je n'ai pas know about. But I fail to see any significant entry in it, maybe vous êtes more lucky:

2012-04-10 22:46:58:017 2012-04-10 22:46:58:017 2012-04-10 22:46:58:095 2012-04-10 22:46:58:095 2012-04-10 22:46:58:095 2012-04-10 22:46:58:110 2012-04-10 22:46:58:110 2012-04-10 22:46:58:110 2012-04-10 22:46:58:110 2012-04-10 22:46:58:110 2012-04-10 22:46:58:110 2012-04-10 22:46:58:110 2012-04-10 22:46:58:110 2012-04-10 22:46:58:110 2012-04-10 22:46:58:110 2012-04-10 22:46:58:110 2012-04-10 22:46:58:110 2012-04-10 22:46:58:110 2012-04-10 22:46:58:110 2012-04-10 22:46:58:110 2012-04-10 22:46:58:110 2012-04-10 22:46:58:110 2012-04-10 22:46:58:110 2012-04-10 22:46:58:110 2012-04-10 22:46:58:110 2012-04-10 22:46:58:110 2012-04-10 22:46:58:110 2012-04-10 22:46:58:110 2012-04-10 22:46:58:313 2012-04-10 22:46:58:313 2012-04-10 22:46:58:313 2012-04-10 22:46:58:313 2012-04-10 22:46:58:313 2012-04-10 22:46:58:313 2012-04-10 22:46:58:313 2012-04-10 22:46:58:313 2012-04-10 22:46:58:313 2012-04-10 22:46:58:313 2012-04-10 22:46:58:313 2012-04-10 22:47:00:107 2012-04-10 22:47:00:107 2012-04-10 22:47:00:107 2012-04-10 22:47:00:107 2012-04-10 22:47:00:107 2012-04-10 22:47:00:107 2012-04-10 22:47:00:107 2012-04-10 22:47:00:107 2012-04-10 22:47:00:107 2012-04-10 22:47:13:773 2012-04-10 22:47:13:773 2012-04-10 22:47:13:773 2012-04-10 22:47:13:773 2012-04-10 22:47:13:773 2012-04-10 22:47:13:851 2012-04-10 22:47:13:851 2012-04-10 22:47:13:851 2012-04-10 22:47:13:851 2012-04-10 22:47:13:851 2012-04-10 22:47:13:851 2012-04-10 22:47:13:851 2012-04-10 22:47:13:851 2012-04-10 22:47:13:851 2012-04-10 22:47:13:851 2012-04-10 22:47:13:851 2012-04-10 22:47:13:851 2012-04-10 22:47:13:851 2012-04-10 22:47:14:366 2012-04-10 22:47:14:366 2012-04-10 22:47:14:366 2012-04-10 22:47:14:366 2012-04-10 22:47:14:366 2012-04-10 22:47:14:366 2012-04-10 22:47:14:366 2012-04-10 22:47:14:366 2012-04-10 22:47:14:366 2012-04-10 22:47:14:366 2012-04-10 22:47:16:097 2012-04-10 22:47:16:097 2012-04-10 22:47:16:097 2012-04-10 22:47:16:097 2012-04-10 22:47:16:097 2012-04-10 22:47:16:097 2012-04-10 22:47:16:097 2012-04-10 22:47:16:097 2012-04-10 22:47:16:113 2012-04-10 22:47:16:113 2012-04-10 22:47:18:780 2012-04-10 22:47:18:780 2012-04-10 22:47:18:780 2012-04-10 22:47:18:780 956 728 AU AU received approval from Ux for 1 mises à jour
956 728 AU AU setting pending client directive to 'Progress Ux'
956 728 AU BeginInteractiveInstall invoked for Télécharger
956 728 AU Auto-approving mise à jour for télécharger, updateId = {B33ACEC1-3265-4D01-9C37-AC0892E95ED9}.100, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
956 728 AU Auto-approved 1 mise à jour(s) for télécharger (for Ux)
956 728 AU UpdateDownloadProperties: 0 télécharger(s) are encore in progress.
956 728 AU #############
956 728 AU ## START ## AU: Télécharger mises à jour
956 728 AU #########
956 728 AU # Approved mises à jour = 1
956 728 AU AU initiated télécharger, updateId = {B33ACEC1-3265-4D01-9C37-AC0892E95ED9}.100, callId = {35DF928B-B428-4BAC-8C63-55295967EFBB}
956 728 AU Setting AU scheduled installer time to 2012-04-11 01:00:00
956 728 AU Successfully wrote event for AU health state:0
956 728 AU Actuellement showing Progress UX client - so not launching any other client
956 bb8 DnldMgr *************
956 bb8 DnldMgr ** START ** DnldMgr: Downloading mises à jour [CallerId = AutomaticUpdatesWuApp]
956 bb8 DnldMgr *********
956 bb8 DnldMgr * Call ID = {35DF928B-B428-4BAC-8C63-55295967EFBB}
956 bb8 DnldMgr * Priority = 3, Interactive = 1, Owner is système = 0, Explicit proxy = 0, Proxy session id = 1, ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}
956 bb8 DnldMgr * Mises à jour to télécharger = 1
956 bb8 Agent * Title = Windows Internet Explorer 9 for Windows 7 for x64-based Systems
956 bb8 Agent * UpdateId = {B33ACEC1-3265-4D01-9C37-AC0892E95ED9}.100
956 bb8 Agent * Bundles 1 mises à jour:
956 bb8 Agent * {6D9A90B7-FAF9-4A47-9EFE-A506264873B3}.100
956 bb8 DnldMgr *********** DnldMgr: Nouveau télécharger job [UpdateId = {6D9A90B7-FAF9-4A47-9EFE-A506264873B3}.100] ***********
956 728 AU Successfully wrote event for AU health state:0
956 728 AU # Pending télécharger calls = 1
956 728 AU >## RESUMED ## AU: Télécharger mise à jour [UpdateId = {B33ACEC1-3265-4D01-9C37-AC0892E95ED9}, succeeded]
956 bb8 Agent ** END ** Agent: Downloading mises à jour [CallerId = AutomaticUpdatesWuApp]
956 bb8 Agent *************
956 718 AU #########
956 718 AU ## END ## AU: Télécharger mises à jour
956 718 AU #############
956 718 AU Setting AU scheduled installer time to 2012-04-11 01:00:00
956 718 AU Successfully wrote event for AU health state:0
956 718 AU Actuellement showing Progress UX client - so not launching any other client
956 718 AU Successfully wrote event for AU health state:0
956 aac AU Getting featured mise à jour notifications. fIncludeDismissed = true
956 aac AU No featured mises à jour disponible.
956 aac AU BeginInteractiveInstall invoked for Installer
956 aac AU Auto-approving mise à jour for installer, updateId = {B33ACEC1-3265-4D01-9C37-AC0892E95ED9}.100, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
956 aac AU Auto-approved 1 mise à jour(s) for installer (for Ux), installType=1
956 aac AU #############
956 aac AU ## START ## AU: Installer mises à jour
956 aac AU #########
956 aac AU # Initiating manual installer
956 aac AU # Approved mises à jour = 1
956 aac AU >## RESUMED ## AU: Installing mise à jour [UpdateId = {B33ACEC1-3265-4D01-9C37-AC0892E95ED9}]
2232 9fc Handler : WARNING: Exit code = 0x8024200B
956 718 AU # WARNING: Installer échoué, erreur = 0x80070643 / 0x00009C48
2232 9fc Handler :::::::::
2232 9fc Handler :: END :: Handler: Command Line Installer
2232 9fc Handler :::::::::::::
956 a7c Agent *********
956 a7c Agent ** END ** Agent: Installing mises à jour [CallerId = AutomaticUpdates]
956 718 AU Installer call completed.
956 a7c Agent *************
956 718 AU # WARNING: Installer call completed, redémarrer required = No, erreur = 0x00000000
956 718 AU #########
956 718 AU ## END ## AU: Installing mises à jour [CallId = {FCFF2A5C-25AB-4FB9-AB2B-35C65CCA6A9F}]
956 718 AU #############
956 718 AU Installer complete for all calls, redémarrer NOT needed
956 718 AU Setting AU scheduled installer time to 2012-04-11 01:00:00
956 718 AU Successfully wrote event for AU health state:0
956 498 AU Getting featured mise à jour notifications. fIncludeDismissed = true
956 498 AU No featured mises à jour disponible.
956 168 AU No featured mises à jour notifications to show
956 168 AU UpdateDownloadProperties: 0 télécharger(s) are encore in progress.
956 168 AU Triggering Offline detection (non-interactive)
956 168 AU AU setting pending client directive to 'Installer Complete Ux'
956 168 AU Changing existing AU client directive from 'Progress Ux' to 'Installer Complete Ux', session id = 0x1
956 168 AU Successfully wrote event for AU health state:0
956 b78 AU #############
956 b78 AU ## START ## AU: Search for mises à jour
956 b78 AU #########
956 b78 AU >## RESUMED ## AU: Search for mises à jour [CallId = {0198DD3A-D7B0-48F5-A77D-795F8A1BDCE8}]
956 718 AU # 1 mises à jour detected
956 718 AU #########
956 718 AU ## END ## AU: Search for mises à jour [CallId = {0198DD3A-D7B0-48F5-A77D-795F8A1BDCE8}]
956 718 AU #############
956 718 AU No featured mises à jour notifications to show
956 718 AU Setting AU scheduled installer time to 2012-04-11 01:00:00
956 718 AU Successfully wrote event for AU health state:0
956 718 AU Successfully wrote event for AU health state:0
956 55c AU Getting featured mise à jour notifications. fIncludeDismissed = true
956 55c AU No featured mises à jour disponible.
956 bb8 Report REPORT EVENT: {27479C66-E930-4F9C-AFF2-27EDD76DED8F} 2012-04-10 22:47:13:773+0200 1 182 101 {B33ACEC1-3265-4D01-9C37-AC0892E95ED9} 100 80070643 AutomaticUpdates Failure Content Installer Installation Failure: Windows échoué to installez le following mise à jour avec erreur 0x80070643: Windows Internet Explorer 9 for Windows 7 for x64-based Systems.
956 bb8 Report CWERReporter::HandleEvents - WER report upload completed avec status 0x8
956 bb8 Report WER Report sent: 7.5.7601.17514 0x80070643 B33ACEC1-3265-4D01-9C37-AC0892E95ED9 Installer 101 Unmanaged
956 bb8 Report CWERReporter finishing event handling. (00000000)

`WU-IE9-Windows7-x64.exe`

The actual mise à jour that is executed is téléchargé and stored at the following location:

C:\Windows\SoftwareDistribution\Download\Install\WU-IE9-Windows7-x64.exe

Executing that fichier manuellement, results dans le following erreur message:

`IE9_main.log`

The IE9 installer/updater également creates an own log fichier located at

C:\Windows\IE9_main.log

For the mise à jour session in question, the installer logged:

00:00.000: ====================================================================
00:00.016: Started: 2012/04/10 (Y/M/D) 23:10:53.897 (local)
00:00.032: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.063: Command line: "C:\Windows\SoftwareDistribution\Télécharger\Installer\WU-IE9-Windows7-x64.exe"
00:00.078: INFO: Setup installer for Internet Explorer: 9.0.8112.16421
00:00.094: INFO: Previous version of Internet Explorer: 9.0.8112.16443
00:00.110: INFO: Checking if iexplore.exe's current version is entre 9.0.6001.0...
00:00.125: INFO: ...and 9.1.0.0...
00:00.141: INFO: Maximum version on which to run IEAK branding is: 9.1.0.0...
00:00.156: ERROR: A newer version of Internet Explorer is déjà installé sur le système.
00:00.188: ERROR: Internet Explorer version check échoué.
01:03.789: INFO: Setup exit code: 0x00009C48 (40008) - A more recent version of Internet Explorer is installé.
01:03.820: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
01:03.852: INFO: SQM Upload returned 403
01:03.867: INFO: Cleaning up temporary fichiers in: C:\Windows\TEMP\IE978E.tmp
01:03.883: INFO: Unable to supprimer répertoire C:\Windows\TEMP\IE978E.tmp, marking for deletion on redémarrer.
01:03.898: INFO: Released Internet Explorer Installer Mutex

Which pretty much confirms what the erreur message says when executing the mise à jour manuellement; c'est simply déjà installé or even obsolete parce que a newer version is installé.

So, pourquoi it try to keep l'installation the mise à jour?

About dialog

Il y a un problème avec the version numbers indicated dans le version of Internet Explorer that J'ai installé:

The About dialog will identify my version of Internet Explorer to be 9.0.8112.16421 while the version information embedded dans le binary signals a version of 9.0.8112.16443.

This problème was également detected by the updater, which causes it to abort (just in other words).

How this happens is unclear to me. But once you are in this spot, this seems very hard to get rid off.

Possible solutions?

Uninstalling Windows Internet Explorer 9 and manuellement l'installation the cached C:\Windows\SoftwareDistribution\Download\Install\WU-IE9-Windows7-x64.exe will result dans le same erreur après applying all pending mises à jour.
Applying the FixIt for the problème You receive “0x80070643” or “0x643” error codes when you try to install .NET Framework updates through Windows Update or Microsoft Updates will not resolve the problème.
Applying the suggested solution for the problème Error message when you try to install updates by using the Windows Update or Microsoft Update Web site: "0x80070003" will not resolve the problème.
Running the FixIt Automatically diagnose and fix common problèmes avec Windows Mise à jour does report having resolved problèmes avec Windows Mise à jour, but n'a pas resolve the problème.
Running the FixIt for the problème How to troubleshoot Windows Update or Microsoft Update when you are repeatedly offered an update ne resolve the problème. Neither avec normal nor avec aggressive paramètres.

ayi

Assurez-vous the téléchargé fichiers are proper, try re-downloading them by backing up and removing

C:\Windows\SoftwareDistribution\Download

Notez que you might need to stop and start Windows Search for this to work.

Your WindowsUpdate.log contains:

Windows failed to install the following update with error 0x80070643: ...

When searching this erreur online, J'ai trouvé suggestions ici that you could try:

http://support.microsoft.com/kb/976982 (MSI FixIt and .NET re-installion)

Other codes you receive are irrelevant as they are noting that Windows Mise à jour échoué, not what the underlying fault was. Note how 0x80070643 is clé ici and c'est most likely going to be quelque chose MSI related, given that c'est également throwing a CLSID at us and mentions a native mise à jour. Something corrupted...