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MSI-fichier works fine when exécuter locally, but not when pushed from group policy

ayi

The MSI are to install a small program and an Outlook add-in.

Both are installed correctly when the MSI is run locally, but when I install it with group policys from AD the program is installed but not the Outlook add-in.

The files for the add-in are there but the registry haven't been changed.

Why won't the installation write in the registry remotely? And how do I get it to?

Thanks in advance!

ayi

Unfortunately, AD GPO software pushes are hard to troubleshoot. Your best bet is to turn on install logging and reviewing the file for what went wrong. Interpreting that file can be tricky and well beyond the scope of this question.

Turning logging on is described in KB314852, which describes how to turn on Windows Installer logging via GPO.

Open the Group Policy
Navigate to Computer Config -> Admin Templates -> Windows Components -> Windows Installer
Double click on Logging, change setting as appropriate.

There may already be logs stashed in the system Temp directory, it'll start with 'msi' and end in '.log'; use time-stamps to figure out which is the one you're looking for.