Boss, I'm glad you asked. Just the other day I read about company X that got caught without proper IT support and it stopped their operations for weeks due to ransomware, crashed server, etc. It got me thinking, are all of our bases covered? So I put together a list of critical services and processes that we design, implement, monitor and keep working. Here they are.
If you see areas for improvement I'd value the conversation. My goal is to keep everything running smoothly so people don't think much about the technology...it just serves our organization well.
