This problem was the result of a temporary server-side malfunction on Microsoft's side. It has since been resolved, and affected systems should operate normally after a reboot.
We are aware of a temporary server-side issue causing Windows search to show a blank box. This issue has been resolved for most users and in some cases, you might need to restart your device. We are working diligently to fully resolve the issue and will provide an update once resolved.
This issue was resolved at 12:00 PM PST. If you are still experiencing issues, please restart your device. In rare cases, you may need to manually end the SearchUI.exe or SearchApp.exe process via Task Manager. (To locate these processes, select CTRL + Shift + Esc then select the Details tab.)
The problem seemed to be related to certain online-enabled features tied to the search menu, namely Bing Search and Cortana. Disabling these features allowed other features of the search menu to begin functioning again.
The following steps explain how to disable Bing Search and Cortana in the search menu.
- Open Regedit and navigate to
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Search
- Right-click the Search icon and choose New > DWORD (32-bit) Value. Name the new value
BingSearchEnabled
- Double-click the new BingSearchEnabled value to open its properties dialog. The number in the “Value data” box should already be 0—just ensure it’s still 0. Click OK to continue
- Below BingSearchEnabled, you should see CortanaConsent. Double-click this value to open its properties dialog. Change its “Value Data” box to “0”.
If you don’t see CortanaConsent, create it by following the same steps you used to create BingSearchEnabled.
Restart Exp
(Réponse tronquée)
