<p>I found this Microsoft Community Question with a response for how to start update working again.</p>
<p><a href="https://answers.microsoft.com/en-us/windows/forum/all/im-unable-to-install-new-updates-on-windows-11/6bf72642-fd49-41b4-8058-5d28b3b03ccb">Im unable to install new updates on Windows 11</a></p>
<p>which mentioned this procedure:</p>
<blockquote></blockquote>
<p>Rename the software distribution folders as instructed below:</p>
<ul>
<li>
<p>Open Start and type cmd, right-click on “Command Prompt”, and select “Run as administrator”.</p>
</li>
<li>
<p>Run the following commands at the Command Prompt one at a time:</p>
</li>
</ul>
<p>net stop bits</p>
<p>net stop wuauserv</p>
<p>net stop cryptsvc</p>
<p>ren %systemroot%\softwaredistribution softwaredistribution.bak</p>
<p>ren %systemroot%\system32\catroot2 catroot2.bak</p>
<p>net start bits</p>
<p>net start wuauserv</p>
<p>net start cryptsvc</p>
<p>However when I tried using the command “net stop wuauserv” I received an error message indicating the service was not running. When I then tried to start the service with the command “net start wuauserv”, the command failed with a message indicating that a dependency or needed device or service was not available.</p>
<p>I then opened the Services app to see the list of services and found that “Windows update” service was marked as “disabled”. When I did a right mouse click on the “Windows update” service to start it, the various options to start, stop, pause, etc. were grayed out.</p>
<p>I then looked at the Properties for the service and changed the Startup type to Manual.</p>
<p>After this I opened up the Settings dialog and then navigated to the Windows Update panel and Windows 11 had started update properly.</p>
<p>So the root problem was that Windows Update service was disabled and had to be turned on.</p>